Depot Tech Team Lead III
Compucom · Carson City, NV · Yesterday
Information TechnologyFull-time
Responsibilities
- Provides day-to-day operational direction, leadership, and support to an on-site team of Depot support technicians.
- Ensures quality, productivity and service level agreements and objectives are met.
- Builds trust with client stakeholders by providing technical knowhow and input to more complex issues.
- Plans and manages work schedules and supervises staff on a daily basis.
- The Team Lead is also the first level of escalation for the customer.
Qualifications
- Time Management