Depot Tech Team Lead III

Responsibilities

• Provides day-to-day operational direction, leadership, and support to an on-site team of Depot support technicians.
• Ensures quality, productivity and service level agreements and objectives are met.
• Builds trust with client stakeholders by providing technical knowhow and input to more complex issues.
• Plans and manages work schedules and supervises staff on a daily basis.
• The Team Lead is also the first level of escalation for the customer.

Qualifications

• Time Management