Deposits Product Manager (Global Treasury Services)

About the role

Pitney Bowes Bank is expanding to maximize significant growth potential. For 30 years the Bank has specialized in financing postage and shipping, equipment financing, managing $600M in deposits, and processing billions of payments annually. Building on payments, deposits, and lending solutions, the bank seeks individuals hungry to work in a startup environment and achieve exponential growth over the next few years.

As the Global Treasury – Deposits Product Manager, you will serve as the subject matter expert for Pitney Bowes Bank's deposit products, partnering across Operations, Finance, Risk, Technology, Lending, and Sales to drive growth, profitability, operational excellence, and regulatory compliance. You combine treasury operations, product management, client engagement, and regulatory knowledge to optimize processes, controls, reporting, and customer experience.

Responsibilities

Treasury Operations & Cash Management

• Manage daily deposit reporting, forecasting, balance analysis, and client segmentation
• Monitor treasury operations, exceptions, reconciliations, and key performance metrics while resolving operational issues
• Partner with Finance on liquidity, balance sheet, and deposit reporting
• Develop and enhance reporting, automation, and operational processes to improve efficiency and scalability

Treasury Product Management & Optimization

• Support day-to-day management and optimization of existing and new deposit products
• Evaluate product performance, pricing, profitability, and customer experience to identify improvement opportunities
• Support product initiatives aligned with the Bank's liquidity, funding, and balance sheet objectives
• Lead or support system implementations, process enhancements, workflow automation, testing, and documentation efforts

Sales & Client Engagement

• Serve as the treasury and deposits subject matter expert for commercial clients and internal partners
• Support business development efforts by participating in prospect, onboarding, and client meetings
• Manage treasury service onboarding, including account structures, ACH limits, user entitlements, and fraud controls
• Partner with Sales, Operations, and Technology to resolve complex client issues and enhance the client experience
• Participate in client reviews, providing reporting, operational insights, and balance trends

Risk, Compliance & Controls

• Maintain and improve controls related to treasury operations, payments, system access, and fraud prevention
• Partner with Risk, Compliance, and Audit teams to support applicable banking regulations and operational requirements
• Prepare documentation and reporting for audits, examinations, and risk assessments
• Support initiatives focused on digital payments, automation, and operational excellence

Requirements

• 5+ years of experience in treasury services, deposit operations, treasury product management, or commercial banking
• Strong knowledge of commercial deposit products, treasury management services, and banking operations
• Experience supporting commercial client onboarding and managing client relationships
• Client-facing experience with the ability to engage effectively with business customers and internal stakeholders
• Understanding of NACHA, OFAC, UCC 4A, Regulation E, and other applicable banking regulations
• Strong financial acumen with experience in reporting, forecasting, profitability analysis, and business performance measurement
• Experience with treasury platforms, ACH and wire systems, and cash management technologies
• Advanced Excel skills and experience with reporting and BI tools such as Power BI or Tableau
• SQL and payments industry knowledge are a plus

Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (e.g., H-1B).

Pay

The wage range for this position is $150,000–$175,000 per year. Actual compensation will be based on skills, experience, qualifications, and geographic location. This position is also eligible for an annual incentive bonus.

Schedule

This is a hybrid role, with four days per week in the Shelton, CT or Salt Lake City, UT office. For highly qualified candidates outside of commuting distance, a remote arrangement may be considered.

Benefits

• Opportunity to grow and develop your career
• Inclusive environment that encourages diverse perspectives and ideas
• Challenging and unique opportunities to contribute to the success of a transforming organization
• Comprehensive benefits globally (PB Benefits and Wellbeing Programs)