Deposit Product Analyst

About the role

The Deposit Product Analyst role is office-centric and requires being in the office five days a week in either Charlotte or Atlanta. This role develops solutions for deposit or debit products aimed at increasing revenue, efficiency, reducing risk, and creating strategic advantages for Truist.

Responsibilities

• Develop reporting and monitor performance related to sales production, balance growth, client acquisition, client retention, net interest income, fee revenue, and overall revenue.
• Execute product development initiatives and other projects by analyzing business and user needs, documenting requirements, measuring performance, and interpreting results to drive profitable growth, operational soundness, or regulatory compliance.
• Partner in the execution of marketing, promotional, and sales campaigns to drive client acquisition, deepen, and retain deposits and debit products.
• Work with Channel Leaders, Complaints partners, and Enablement teams to research and resolve client issues and create product and process documents to assist in teammate training.
• Build strong working relationships with key partners including Marketing, Legal, Risk, Compliance, Distribution, Servicing, Operations, Analytics, and Technology.
• Work effectively as a part of cross-functional teams to drive successful strategic outcomes.
• Partner with analytics teams to conduct analysis around client behavior and needs.
• Perform research into competitor products.

Qualifications

• Bachelor’s degree in a business-related major with a strong academic record, or equivalent education and related training.
• Two to four years of work experience within Banking - or Financial Services, with a focus on business analytics, project management, or product management.
• Strong partnership-building and collaboration skills.
• Strong analytical skills - ability to generate recommendations based on analytics.
• Demonstrated success working within cross-functional teams without formal authority.
• Excellent written and verbal communication skills.
• Ability to clearly convey insights and conclusions to peers and managers.
• Ability to successfully handle multiple priorities based on senior management direction.
• Demonstrated ability to follow risk management guidelines and procedures and to identify and escalate risks.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel, occasionally overnight.

Preferred Qualifications

• At least two years of experience in consumer or small business deposits, debit card, or payments.
• Understanding and experience on client interaction and client management.
• Experience working with data analytics partners.