Deployment Strategist

Responsibilities

• Own the full customer relationship and implementation lifecycle, from pre-sale through post-go-live, including enterprise accounts
• Partner with customers to co-create AI roadmaps and transformation plans aligned to their business goals
• Build executive-level relationships and serve as a strategic thought partner, then roll up your sleeves to work deep in the details alongside customers and the engineering team
• Design, track, and optimize success metrics to ensure customers realize clear ROI
• Drive cross-functional coordination across GTM, Engineering, and Product
• Spend roughly 20% of your time building and refining our deployment operating system, pushing the frontier of how we operate as an AI-native company

Requirements

• 3+ years of relevant experience in consulting, product management, account management, customer success, or a similar high-output role
• Whatever it takes mentality and low ego; you move between strategy and execution without hesitation
• Strong communication and relationship-building skills across executive and operational stakeholders
• Deep customer orientation and genuine drive to get into the details to deliver impact
• Excitement about operating at the forefront of AI and a hunger to constantly adapt to new workflows

Qualifications

• Experience in logistics, supply chain, or enterprise SaaS is a plus
• Exposure to AI/ML products or solutions is a plus
• Startup experience is a plus

Skills

• Whatever it takes mentality and low ego
• Strong communication and relationship-building skills
• Deep customer orientation
• Ability to adapt to new workflows

Benefits

• Competitive compensation and significant equity upside
• Medical, dental, and vision coverage

Pay

• Based in person in San Francisco, CA, with approximately 10-20% travel