Deployment Strategist

About the role

The Deployment Strategist plays a crucial role in connecting user needs, data insights, and product capabilities to help customers unlock value. They partner directly with end users and decision-makers, shaping how HappyRobot's technology is applied to their most critical challenges.

Responsibilities

• Partnering with customers to understand their workflows, goals, and pain points—often embedding directly with their teams.
• Collaborating with Forward Deployment Engineers to scope, prototype, and deliver solutions powered by HappyRobot’s platform.
• Identifying and interpreting key datasets that drive customer decision-making, and working to integrate them into robust, scalable pipelines.
• Designing and refining user workflows that solve meaningful problems and scale across teams and functions.
• Leading training and onboarding sessions, ensuring new users are set up for success and our tools have lasting impact.
• Presenting findings and strategy to stakeholders at all levels—from frontline operators to executives.
• Driving customer expansion by scoping new use cases and shaping how we grow our footprint within organizations.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• At least 3 years of experience in a technical or product management role.
• Experience with AI and machine learning platforms.
• Strong analytical skills and ability to interpret complex data.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Qualifications

• Proven track record of successfully delivering projects and solutions.
• Experience with customer operations and direct interaction with end users.
• Understanding of enterprise software deployment and integration processes.
• Knowledge of data science and analytics tools.

Skills

• Strong problem-solving and decision-making skills.
• Excellent project management and organizational skills.
• Ability to work in a fast-paced, dynamic environment.
• Experience with customer relationship management (CRM) tools.

Benefits

• Comprehensive benefits package including healthcare, dental, vision coverage.
• Competitive salary and equity in a high-growth startup.
• Ownership & Autonomy - Take full ownership of projects and ship fast.
• Work With the Best - Join a world-class team of engineers and builders.
• Our Operating Principles: Extreme Ownership, Craftsmanship, Majo, Urgency with Focus, Talent Density and Meritocracy, First-Principles Thinking.

Pay

Competitive salary based on experience.

Schedule

Full-time remote position.

Contact

To apply, please submit your resume and cover letter to careers@happyrobot.ai.