Deployment Strategist

About the role

You’re owning one of the most critical functions in the company: the deployments that activate 6–7 figure revenue, unlock ROI for hospital executives, and determine whether our product becomes the operating system for an entire health system.

Responsibilities

• Lead multi-stakeholder rollouts across 5–20 hospital sites
• Run training for thousands of clinicians
• Troubleshoot workflows and drive adoption
• Align nursing, operations, IT, finance, and PMO
• Own escalations and remove blockers fast
• Partner daily with engineering on roadmap-impacting insights
• Relentless operator. You run toward ambiguity, not away from it. You move fast, solve problems independently, and adapt without losing sight of outcomes. You ship, learn, iterate.
• World-class communicator. You can brief a CNO, align an IT director, and coach frontline nurses — sometimes in the same afternoon. You translate complexity into clarity and build trust at every level of a multi-stakeholder enterprise.
• Insatiably curious. You don’t accept surface-level answers. You dig until you understand how the hospital actually works — the politics, the workflows, the incentives, the hidden constraints. You uncover the real problem, not the loudest one.
• Structured but flexible. You build systems, not rigidity. You bring order to chaotic environments, create processes that scale, and know when to bend them to reality.
• Customer-obsessed to the core. You want to be on-site. You want to see the workflows. You remember details because you care. Your energy comes from being close to the problems and driving change with the people who feel it.
• Technically fluent (preferred, not required). You don’t need to code, but you should be comfortable navigating integrations, understanding the basics of feasibility, and communicating clearly with engineering about how real-world workflows translate into product.

Qualifications

• Top 1% operator who wants to build a category-defining enterprise motion from scratch
• Experience in operations, preferably in healthcare or similar industries
• Strong communication and stakeholder management skills
• Ability to work independently and adapt to changing priorities
• Curiosity and a deep understanding of healthcare operations and workflows
• Comfortable working in ambiguous and dynamic environments
• Basic technical fluency (optional)

Benefits

• Medical, dental, and vision insurance
• 401k and 401k match
• Flexible PTO
• Bi-annual company retreats
• Free lunch and dinner in-office
• Relocation bonus ($5000)
• Reimbursement for desk setup, gym subscription, and commute

Pay

Mid-six figures just for deployment because hospitals rely on this process to unlock millions in savings.

Schedule

~50% travel to customer sites because you want to. If you're remote, you're in-person more often.