Deployment Strategist

What You’ll Do

• Push back when needed on both the customer side and the internal side, and help prioritize what actually matters
• Partner with product and engineering to help solution how Kira should evolve based on real customer needs
• Evaluate a customer's context and determine which version or configuration of Kira works best for them
• Own the understanding of how Kira fits into each customer's environment, workflows, and goals

Prototyping & Technical Collaboration

• Build prototypes to test and validate solutions before they're built out in full
• Work directly with engineers to help them understand customer problems and unblock solutioning — no coding required, but fluency with effective prompt engineering to build detailed prototypes, technical concepts and AI tools is essential

Implementation & Customer Enablement

• Implement the product for a customer in a way that serves their needs best
• Get deeply embedded in the product experience for each customer, including the ability to do things such as use Kira’s AI functionality to build out AI-generated courses on behalf of the customer, configure their organization within Kira, and generally define product workflows that work best for them
• Serve as the connective tissue between what the customer needs and what the product and engineering teams can deliver

What We’re Looking For

• Background in high-intensity roles (e.g., consulting, startups, military, professional services, or similar fast-paced, high-stakes environments)
• Extensive hands-on experience using AI tools in day-to-day work
• 7+ years of relevant experience
• Technical experience is a plus (e.g., comfort working alongside engineers, reading technical documentation, or a prior technical role)
• Being able to think creatively and ambitiously to come up with effective product solutions
• Comfortable operating in ambiguity, and confident pushing back on both customers and internal teams when priorities need sharpening
• Strong prioritization instincts and the judgment to know what's worth solving now versus later
• A genuine desire to be embedded in the product, not just adjacent to it

Success in This Role Looks Like

• Defining and implementing product workflows that allow customers to achieve their educational goals using Kira's AI functionality
• Serving as an effective connective tissue between customer needs and internal product/engineering delivery

Pay

$160,000–$200,000 base salary + variable compensation, plus meaningful equity

Benefits

• Medical, dental, vision and life insurance, including a medical insurance plan with 100% coverage of employee
• Daily lunch credit through DoorDash in office + free DashPass to use anytime for work or personal use
• Wellhub Membership: 100% company-paid access to premium gym networks (Orangetheory, SoulCycle), 60+ wellness apps (Headspace, MyFitnessPal, Apple Fitness+), and 1:1 coaching sessions spanning fitness, mental health, nutrition, and sleep
• 401(k) matching
• Pet friendly office 🐶

Equal Employment Opportunity

Kira is an equal employment opportunity employer. We believe that diversity and inclusion among our employees are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.