Deployment Strategist
About the role
We're hiring multiple Deployment Strategists to expand our deployment team. You'll work directly with the CPO and own the customer relationship from the moment a deal closes: onboarding, activation, training, and the expansion that follows.
You're responsible for customers getting measurable value; for contractors: a stronger pipeline, faster proposal cycles, and more wins; for agencies: faster market research and acquisitions that close on schedule.
What You'll Do
- Own onboarding from signed contract through go-live, as the single point of accountability for getting a customer activated.
- Run discovery with new customers: map how their BD, capture, and proposal teams operate, then build a deployment plan around their org structure, procurement workflow, and compliance constraints.
- Translate a customer's workflow into product configuration, training, and a measurable path to value.
- Drive expansion and renewals through documented ROI to new teams and use cases.
- Work closely with the Product Engineering team to improve the product.
What You Bring
- 3+ years in Customer Success, Professional Services, Implementation, or Account Management at a high-growth B2B SaaS company — owning complex enterprise accounts with multiple stakeholders and long timelines.
- Credible with senior buyers and government officials, and able to move a deployment forward without formal authority.
- Government-contracting fluency, or a fast path to it. You know how to build a compliance matrix, can explain the difference between a GSA Schedule and an OTA, and understand the recompete calendar and red-team review.
- Technical enough to understand APIs, data flows, and product configuration.
Nice to have
- Experience deploying software residing in FedRAMP, IL, or other regulated environments;
- A background in government contracting, the military, or the intelligence community.
The Team
GovSignals was founded by four cofounders who lived with this problem from both sides — selling to the government and serving inside it — with backgrounds across the Defense Intelligence Agency, the Department of Energy, Palantir, Amazon, federal contractors building for missiles, and state contractors building for prisons.
You'll work directly with all four. The team at GovSignals has shipped to defense companies, scaled venture-backed startups, and founded companies of their own.
How We Hire
- Intro conversation (30 min) — your background and how you work with customers.
- Working session (45 min) — run a live mock onboarding with us, deploy us on a product.
- Co-founder conversations (15 min) — meet the cofounders.
- Paid work trial (1 day) — real work with the team.
- Offer.
Compensation & Benefits
- Base Salary: $100,000–$150,000
- Bonus: Additional performance bonus
- Equity: Meaningful stake in a well-funded, fast-growing startup
- Benefits: medical, vision, and dental, unlimited PTO
- Brooklyn Navy Yard office, 3+ days a week in person, with travel to customer sites (roughly 25%, around onboardings and key reviews).