Deployment Operations Supervisor

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. We act as one—building trust, speaking candidly, and working together to achieve more. We focus on what matters most and deliver for our customers, staying curious, moving fast, and continuously learning. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Responsibilities

• Lead deployment projects from initiation through completion, including development of production plans aligned to project requirements, timelines, and delivery commitments.
• Define project timelines, deliverables, deployment capacity, and required resources by designing and managing efficient deployment workflows.
• Monitor adherence to project plans, proactively resolve issues, and provide clear reporting on deployment progress and risks.
• Serve as the primary point of contact for deployment activities, providing regular status updates and clear communication regarding milestones, changes, and delivery timelines.
• Manage vendor relationships, including coordination of order management and fulfillment.
• Collaborate closely with internal teams to align deployment requirements, schedules, configurations, and delivery expectations.
• Maintain accurate vendor and deployment inventory through tracking, reporting, and reconciliation to support timely and streamlined deployments.
• Generate regular asset reports to track the status, condition, and location of devices and equipment.
• Oversee asset labeling and identification processes, including asset labels and laser etching, to support tracking and lifecycle management.
• Coordinate device delivery in accordance with customer timelines and deployment schedules.
• Oversee the planning and configuration of hardware and software deployments to ensure proper imaging, Intune configuration, Chrome enrollment, and/or ZTE setup.
• Ensure deployment standards, configurations, and processes are consistently applied across projects.
• Champion and be accountable for CDW’s vision of becoming an AI-fluent organization by modeling curiosity, encouraging responsible AI adoption, and fostering a culture of continuous learning.
• Guide teams in building confidence and capability with AI tools and practices, promoting openness to experimentation and shared learning.

Requirements

• Proven experience managing production or deployment operations, preferably within a device, logistics, or technology-focused environment.
• Experience leading or supervising teams responsible for deployment, production, or operational delivery.
• Proficiency with workflow planning, workforce scheduling, and capacity management tools.
• Hands-on experience with asset management systems and inventory tracking.
• Background in hardware configuration and large-scale device deployments.
• Strong leadership, organization, and communication skills.
• Experience with Intune, Chrome enrollment, ZTE, and Windows Imaging.
• Demonstrated ability to lift up to 50 lbs.
• Ability to stand, bend, lift, walk, and carry products in any combination for up to 8 hours at a time.
• History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
• Comfort working in a warehouse environment which includes changes in temperature as the weather fluctuates, noise from conveyors and forklifts.

Pay

Pay range: $81,000 - $113,000 depending on experience and skill set. Annual bonus target of 5% subject to terms and conditions of plan. Salary ranges may be subject to geographic differentials.

Benefits

Benefits overview available at https://cdw.benefit-info.com/.