Deployment Manager

About the Role

As a Deployment Manager, you blend deep product knowledge and consultation skills with the ability to complete deliverables within the product deployment phase. You have a passion for empathizing with our clients in defining the opportunities, generating solutions, collaborating with stakeholders, and optimizing product enablement.

Primary Focus Areas

• Plan: Analyze and prepare for the opportunity, scale, and complexity.
• Deploy: Consistently demonstrate skills, behaviors, and abilities needed to successfully onboard clients and drive product adoption.
• Support: Focus on continuous improvement and cultivate mutually beneficial relationships with internal and external stakeholders.

Requirements

• Bachelor's degree required; MBA or equivalent career experience preferred.
• 5+ years of experience in product development, client management, and software deployment; testing; demonstrated expert analytical skills and technical competence.
• Experience with Postman, Insomnia, API testing, Single Sign On, and File Transmissions is required.

Skills

• Being a voice of influence to your team and interdependent teams by embracing the common vision and fostering collaboration; drive towards the business goal with effective communication and navigate through complex scenarios.
• Proficiently lead all Product Deployment responsibilities with a focus on product improvements and client adoption efficiency.
• Keen focus on the end-to-end customer experience; resolve user problems while working across stakeholders to prioritize solutions.
• Demonstrate a grow and learn mentality to advance skills and approach work with a constant curiosity to keep current with business and client needs.