Deployment Manager

Responsibilities

• Manage and execute resource management process for assigned population
• Facilitate scheduling of resources to appropriate client assignments based on timing, travel, levels, skills, and other necessary requirements
• Drive scheduling process to prepare for future deadlines; balance capacity with open needs and proposing solutions to maximize utilization and drive profitability
• Use scheduling tools to forecast hours, track utilization, and monitor overall headcount
• Facilitate meetings with Managers and Partners on a weekly basis, providing updates as needed
• Ensure staff profiles and schedules are accurately maintained in the scheduling database; making necessary changes on a recurring basis
• Generate and analyze resource management reports, including availability reports, billable hour forecasts and actual vs scheduled variance data
• Monitor chargeable hours, overtime, and travel to ensure work is fairly distributed
• Drive consistency by implementing resource management processes and teaming with personnel to ensure compliance
• Build relationships with client serving personnel at all levels through effective communications and a high degree of professionalism
• Gain understanding of the skills, experiences, and career goals of professional staff to ensure optimal client assignments alignments
• Proactively communicate with Managers, Partners and industry leaders to ensure population is effectively utilized
• Collaborate across Firm functions and within internal team
• Liaise with resource managers across other business units for effective and efficient allocation of resources
• Support strategic resource management projects and initiatives throughout the year
• Coordinate with the human resource and recruiting teams on the hiring and on-boarding of campus and experienced hire talent, including intern programs
• Participation in semi-annual and annual performance calibration meetings for professional staff

Qualifications

• Bachelor’s degree or 9 years of relevant experience in lieu of 5+ years of related experience required, preferably within a professional services firm
• Relevant certifications (e.g., PMP, RMCP) preferred
• The desire to learn about the operations of a professional services firm
• Interest in connecting with others and helping drive forward the strategic vision of resource management
• The ability to work effectively both independently and as part a team across all levels of the Firm
• Excellent written and verbal communication skills
• Integrity within a professional environment
• Professional demeanor and ability to handle confidential matters with discretion
• The ability to manage through competing priorities
• Strong organization skills and attention to detail
• The ability to provide exceptional client service and exhibit a sense of urgency, commitment to quality and the timely completion of duties
• Demonstrated level of technical proficiency in Microsoft Office Suite (specifically Excel)

Pay

The pay rate range for this job position are listed below. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location.