Deployment & Applications Engineer

About the Role

As we expand our footprint of Infinite Kitchens, we are seeking a Robotics Deployment & Applications Engineer to support the deployment of our Infinite Kitchens across the country and development of customer solutions in the lab. This is an ideal role for someone with experience as a hands-on leader of technical teams during the deployment of automation-related projects with a background in engineering and/or mechatronics. This is a full-time role based in Boston with up to 75% travel to our deployment sites.

Responsibilities

• Lead the onsite deployments of Infinite Kitchens.
• Serve as the primary point of contact onsite during deployments, coordinating between internal teams, the general contractor, and external vendors.
• Proactively identify and address potential risks or roadblocks, ensuring smooth project execution.
• Build and improve our project management and tracking systems for our deployments and maintenance.
• Continuously improve deployment and maintenance processes and documentation to improve efficiency and quality.
• Collaborate closely with our project managers and maintenance teams on long-term improvement initiatives.
• Work closely with Hardware/Software Engineers in the lab supporting new projects, tests, and product development (happens between deployments).
• Learn internal software tools and suggest improvements.
• Build prototypes and create test plans in collaboration with the Engineering team.
• Project manage and execute internal tests of new and existing products.
• Lead and mentor a small team of technicians.

Requirements

• 2+ years of experience leading technical teams onsite in high-pace, deadline-driven environments.
• You thrive in fast-paced environments and are skilled at reprioritizing tasks dynamically.
• An excellent communicator, capable of collaborating closely with internal teams and third parties to ensure successful outcomes.
• Highly capable of building great relationships with your teams.
• Fast learner and willing to support tests and product development in the lab.
• Adaptable and able to establish a clear path and objectives to often ambiguous requests and environments.
• Highly adept with project management tools (e.g., Jira) and techniques.
• You take pride in tracking details meticulously and creating excellent documentation, ensuring tasks are completed efficiently, and continuously optimizing processes.
• Highly knowledgeable about industrial automation systems and their deployment in commercial environments.
• Capable of working under pressure and flexible to travel to deployment sites to support when needed.
• You bring a continuous improvement mindset, always seeking ways to refine processes and achieve better outcomes.
• Bachelor’s degree in Engineering, Operations Management, or a related field.

Pay

Massachusetts: $102,000 - $121,500 per year.

Schedule

This role requires 5 days a week in the office when not actively on a deployment.