Department Support Specialist II - Cardiology - Kelsey-Seybold Clinic - Main Campus

Primary Responsibilities

Under the general direction of the Clinic Administrator, the Department Support Specialist II performs varied clerical and typing duties for Managing Physician, Department Chief or Associate Department Chief and management staff. This individual also:

• Analyzes eligibility media
• Utilizes various system applications for reporting purposes
• Interprets multiple medical plan benefits to maximize accurate collections
• Endorses mutual respect amongst all members of the healthcare team
• Promotes positive guest/peer relationships
• Demonstrates a positive attitude and understands its impact on creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients

Required Qualifications

• A high school diploma or GED from an accredited program
• 3+ years of general administrative experience and 2 years of medical insurance verification experience or experience scheduling operative procedures; OR 1 year previous KSC experience in a position similar, but not limited to, DSS I, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers
• Typing skills 40 WPM with 10 or fewer errors
• Basic math ability
• Alpha/Numeric Forms Entry
• Working knowledge of Microsoft Office/PC experience
• Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture
• IM Bills lead for department

Preferred Qualifications

• Ability to speak/understand Spanish
• CPT/ICD coding
• Typing skills 55 WPM with 5 or fewer errors
• 10 key by touch

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Benefits

• Life
• Emotional
• Physical
• Financial