Department Supervisor

Overview

Join a growing team where your leadership makes an impact. Element Fort Wayne is seeking a Department Supervisor to help drive excellence within our Food & Beverage Testing side of the lab.

Responsibilities

• Lead and support departmental initiatives aligned with site safety and quality standards
• Partner with management to drive efficient operations, continuous improvement, and departmental growth
• Supervise and mentor technical staff, ensuring accurate, timely delivery of testing services
• Oversee daily lab operations with a strong focus on quality, compliance, and customer satisfaction
• Serve as a key contact for clients, providing responsive communication, status updates, and support during on-site visits
• Collaborate with internal experts and support teams to define testing scopes and ensure successful project execution
• Contribute to preparation of accurate, timely quotations and assist with complex proposals
• Translate client needs into actionable testing plans that deliver reliable results and regulatory compliance
• Champion a culture of safety and adherence to all Element quality and compliance standards
• Contribute to project management and operational excellence initiatives as assigned

Qualifications

• A bachelor’s degree in a technical field and college level courses completed or a minimum of 3 years’ experience in a supervisory role in an industry similar or related to the Testing, Inspection and Certification (TIC) industry with a diploma or GED certificate preferred
• Working knowledge of laboratory safety
• Strong computer skills and basic mathematical skills with the ability to apply concepts of basic algebra and geometry (a plus)
• Ability to lift 50 lbs. on occasion and stand on feet for long periods of time
• Ability to work primarily alone and make independent decisions during the course of the work day
• Proven ability to read, understand and interpret program or test requirements and have ability to analyse and translate into finished testing or report data
• Excellent communication skills and telephone etiquette
• Proficient skill in word processing and spreadsheet software
• High impact of experience on the business at the local commercial, technical and operational level
• Proven and recognized ability to provide accurate and timely status reports to internal and external customers
• Track multiple testing jobs / programs from start to finish and assist with contract review of job status daily, including follow-up emails and phone calls daily to and from internal and external customers

Skills

• Proven and recognized ability to provide accurate and timely status reports to internal and external customers
• Track multiple testing jobs / programs from start to finish and assist with contract review of job status daily, including follow-up emails and phone calls daily to and from internal and external customers

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”. All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.