Department Supervisor (2nd shift)

About the role

Department Supervisor is responsible for directing all day-to-day shift activities within their departments in a 24/7 multi-cultural, non-union manufacturing operation. The role involves managing continuous improvement projects, R&D for new product development, CAPA (corrective and preventive actions), new hire development, associate accountability, performance reviews, audit documentation, adherence to policies and procedures, accident reporting, and operational efficiencies.

Responsibilities

• Identify associate and food safety concerns and initiate internal CAPA.
• Coach and mentor department leads to become supervisors.
• Conduct accident and incident reporting investigations.
• Identify quality issues and initiate external CAPA.
• Create weekly staffing requirements based on the planning schedule.
• Communicate daily updates to department leads.
• Enforce adherence to Continuous Improvement Policies and Procedures.
• Hold associates accountable for performance and development.
• Support R&D for new product development and QA initiatives.
• Maintain accurate department inventory.
• Provide proper documentation and validate employee work documents.
• Develop new hires and ensure their integration into the team.
• Close Batch Orders and investigate any pending issues.
• Facilitate smooth shift changes.
• Provide support to other departments to achieve GNC priorities.
• Maintain ownership of all GMPs (Good Manufacturing Practices) within areas of responsibility.
• Optimize operating efficiencies.
• Delegate responsibilities effectively.
• Facilitate meetings and ensure high-level communication.
• Multitask in a fast-paced environment.

Requirements

• 2-year associate degree or 3-5 years’ experience in a manufacturing environment.
• Experience coaching and training associates.
• Active member of a Safety Committee.
• Active role in GNC Continuous Improvement initiatives.
• Ability to delegate responsibilities effectively.
• Detail-oriented and results-driven.
• Strong communication skills.
• Experience with associate accountability and performance measurement.
• Proficiency in computer skills (above average).
• Experience with audit documentation.
• Ability to facilitate meetings and multitask.