Department Secretary Wound Care

About the role

Full‑time department secretary (also referred to as a Unit Clerk or Clinical Unit Secretary) in the Wound Care Department at Dallas Regional Medical Center, Mesquite, TX. Works day shifts, 8‑hour shifts from 7:30 a.m. to 4:00 p.m. Provides indirect patient care by managing departmental communications, organizing records, transcribing physician orders when needed, and ensuring charts, logs, and electronic records are accurate and complete. Supports the Perinatal Unit by coordinating with physicians and departments, ordering supplies, restocking rooms after transfers or discharges, and assisting nursing staff with non‑clinical tasks.

Responsibilities

• Answer telephones, greet patients, and prepare requisitions for outpatients.
• File patient reports and retrieve patient records for physicians or medical records.
• Demonstrate adequate knowledge of the usual terminology of tests ordered in Wound Care.
• Demonstrate good telephone etiquette and greet patients and visitors politely and friendly.
• Maneuver through reception area and outside storage area.
• Provide clerical support using telephone, computer, office equipment, PACS (Picture Archive and Communication System).
• Run errands throughout the facility.

Qualifications

• One year of receptionist work experience preferred.
• Knowledge of Wound Care terminology preferred.
• High school diploma or equivalent.