Department Secretary - Full Time

Responsibilities

• Answer telephones in a prompt, courteous and helpful manner. Screen all calls. Direct calls to proper staff or areas.
• Take messages accurately and relay messages promptly.
• Accurately post charges for all outpatient services in appropriate systems.
• Maintain files in accordance with department procedure.
• Prepare copy work for various departments when requested.
• Greet patients and visitors, ascertain needs and respond appropriately as directed by policy and procedures.
• Ensure timely and accurate patient pre-registration, sign-in, activation and re-registration in accordance with system processes.

Other Job Duties and Responsibilities

• Transcribe and type documents, reports, memos, and correspondence as directed.
• Sort and distribute all mail accurately on a daily basis.
• Manage and order office supplies as needed. Maintain office equipment, calling for repairs when necessary.
• Provide cross-coverage, as necessary, for benefit verification and patient registration.
• Cover for senior secretary in her/his absence.
• Support customer service and performance improvement goals of the department collaborate with other caregivers/staff, within and outside the department, to develop means of enhancing patient care and service.
• Maintain standards of confidentiality.
• Participate in unit compliance as related to established standards.

Qualifications

• H.S. Diploma/GED
• Previous experience in secretarial and/or reception duties
• Experience in a healthcare setting preferred

Pay

$17.05 - $26.44/Hourly

Schedule

N/A

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.