DEPARTMENT MANAGER - SHOES

Motivation

• Motivate associates to deliver outstanding customer service
• Train, coach, and lead by example
• Build and maintain relationships to grow department business

Responsibilities

• Execute all duties of a shoe sales associate
• Audit associate performance to improve service quality, sales, and department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Work a rotation of day, evening, and weekend shifts

Qualifications

• Proven track record of motivating and leading associates
• Excellent interpersonal and communication skills
• Ability to build and maintain strong relationships with customers and colleagues
• Strong organizational and problem-solving skills
• Experience in a similar retail management position preferred

Skills

• Customer service orientation
• Leadership and coaching abilities
• Effective communication and interpersonal skills
• Problem-solving and decision-making skills
• Ability to multitask and manage multiple priorities

Benefits

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits package including health insurance, retirement plan, and paid time off
• No extended holiday hours
• Promotion from within philosophy

Pay

• Details about pay structure not specified

Schedule

• Rotating shifts including day, evening, and weekend work