Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be your employer, responsible for all employment matters at the restaurant.

About the Role

McDonald’s offers a career that inspires growth, provides good benefits, and creates opportunities for advancement. You’ll have the flexibility to choose your hours, pursue education, build skills, and work in an environment that values your contributions. Our team is energetic, purpose-driven, and focused on delivering great service while developing leadership skills. If this sounds like you, you’ll fit right in.

From here, you can go further than you thought possible. The company supports your goals with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Some managers also lead specific departments with additional responsibilities:

• Guest Service Department Manager: Oversee Crew and Managers to deliver a great customer experience, execute sales promotions, train service staff, and organize Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager: Ensure the restaurant delivers high-quality food quickly and safely, controls food costs, and trains kitchen staff on production procedures, including new menu items.
• People Department Manager: Hire qualified crew, provide training, and create schedules to meet sales and profit goals. Ensure Crew have a positive start, receive recognition, and stay motivated.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Ability to thrive in a dynamic, customer-focused setting.

Benefits

• Competitive pay (above minimum wage).
• Paid training.
• Health insurance (eligibility requirements apply).
• Vacation pay.
• Flexible schedules.
• Growth opportunities.
• Free uniforms and employee meals.
• College credit opportunities and tuition assistance program.
• Employee discount program.
• Birthday recognition and employee appreciation incentives.
• DailyPay: Access your pay on-demand with the ability to track daily income, transfer earnings instantly or the next day, and automatically save a portion of your paycheck.

This job posting provides an overview of working in a McDonald’s restaurant but is not a complete job description. Employees perform a variety of tasks daily, and this posting does not list all essential functions of the role.