Department Lead - Consumables

About the Role

The Department Lead plays a pivotal role in ensuring the efficient and effective operations of the assigned department. This position oversees activities such as scanning outs, inventory management, recovery, price changes, planogram sets, department cleanliness, and adherence to the indoor merchandising guide to maintain high standards.

Responsibilities

• Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays.
• Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning outs, reconciling discrepancies, and replenishing inventory.
• Oversee the recovery process to ensure the department remains neat, organized, and visually appealing.
• Coordinate and execute price changes accurately, updating pricing labels and signage as required.
• Manage playbook features and planogram sets, arranging products according to company guidelines to maximize sales potential.
• Maintain department cleanliness and orderliness, enforcing sanitation and safety protocols.
• Provide exceptional customer service, assisting with inquiries, product location, and concerns.
• Support front-end operations by processing transactions or loadouts as needed.
• Operate general office equipment and retail tools such as forklifts, pallet jacks, and ladders.
• Participate in cross-training and learning initiatives to enhance skills and knowledge.
• Provide proactive internal and external support, demonstrating Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.

Qualifications

• At least 2 years of retail experience with knowledge of the specific department.
• Excellent verbal and written communication skills.
• High adaptability to changing priorities and evolving business needs.
• Strong problem-solving and prioritization skills with attention to detail.
• Comfortable navigating computer systems and software.
• Excellent customer service skills.
• Flexibility to work a 40-hour workweek with varied hours, including nights and weekends.

Physical Requirements

• Ability to maintain a seated or standing position for extended durations.
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
• Ability to use a ladder and/or pallet jack.
• Able to navigate and access all facilities.
• Effective verbal communication skills, both in-person and via electronic devices.
• Close vision for computer-related tasks.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Benefits

• 401(k) plan with a 100% match on the first 3% of contributions and 50% on the next 2%.
• Healthcare plans, including virtual doctor visits and access to Centers of Excellence.
• 15% Associate Discount.
• Dave Ramsey’s SmartDollar Program (no cost to associates).
• Associate Assistance Program and RK Cares Associate Hardship Program.
• 24/7 Chaplaincy Services.