Department Lead - Apparel

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people-first environment, and the chance to work alongside dedicated associates who share a passion for providing exceptional service to our rural communities. Whether you're starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides resources to help you succeed.

Benefits

• 401(k) plan with a 100% match on the first 3% of contributions and 50% on the next 2%
• Healthcare plans to support your needs
• Virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
• 15% Associate Discount
• Dave Ramsey’s SmartDollar Program (no cost to you)
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Services

Responsibilities

• Oversee department operations, including scanning outs, inventory management, recovery, price changes, and planogram sets
• Adhere to the indoor merchandising guide to maintain consistent department standards and appealing displays
• Monitor and maintain accurate inventory levels through regular stock counts, reconciling discrepancies, and replenishing stock
• Ensure the department remains neat, organized, and visually appealing to enhance the shopping experience
• Coordinate and execute price changes accurately, updating pricing labels and signage as required
• Implement playbook features and planogram sets according to company guidelines to maximize sales and customer satisfaction
• Maintain department cleanliness and enforce sanitation and safety protocols
• Provide exceptional customer service using the customer engagement model to assist with inquiries, product location, and concerns
• Support front-end operations by processing transactions or loadouts as needed
• Operate general office equipment (telephone, copy machine, fax, computer) and retail equipment (handheld devices, forklifts, pallet jacks, ladders)
• Participate in cross-training for flexibility across various departments and responsibilities
• Engage in learning initiatives such as training programs, workshops, and webinars to acquire new skills and stay current
• Provide friendly, proactive, and professional support to internal and external stakeholders
• Demonstrate behaviors aligned with Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
• Perform other duties as assigned

Requirements

• At least 2 years of retail experience with knowledge of a specific department
• Excellent verbal and written communication skills
• Strong adaptability to changing priorities and evolving business needs
• Proven problem-solving skills to address issues efficiently
• Ability to remain composed and focused during high-pressure situations
• Strong organizational skills, including prioritization, meeting deadlines, and attention to detail
• Comfortable navigating computer systems and software
• Excellent interpersonal and customer service skills
• Flexibility to work a 40-hour workweek with varied hours, including days, nights, and weekends as needed

Physical Requirements

• Ability to maintain a seated or standing position for extended durations
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
• Ability to use a ladder and/or pallet jack
• Able to navigate and access all facilities
• Effective verbal communication skills, both in-person and via electronic devices
• Close vision for computer-related tasks

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Pay

USD $16.00–$19.50 per hour