Department Assistant - Radiology

As northern Michigan's largest healthcare system, we are deeply connected to the communities we serve and committed to caring for our families, friends and neighbors. When you join Munson Healthcare, you’ll find a supportive work environment that is focused on continuously improving. This is a place where you can learn and grow, and your career can flex with your life. Outside of work, enjoy freshwater beaches, outdoor recreation, unique restaurants, and world-class wineries.

About the role

The Department Assistant helps keep Radiology operations running smoothly by providing administrative support, maintaining the radiology scheduling system, coordinating communication across departments, training and assisting staff, managing departmental supplies and records, and supporting patient follow-up and other daily operational needs.

Responsibilities

• Radiology Scheduling System Management: Maintain, troubleshoot, enhance, test, and support the radiology scheduling system, including system updates, resource management, procedure maintenance, and coordinating upgrades/go-live activities.
• User Support & Training: Educate and support schedulers and staff, oversee backup support, communicate system changes and errors, and develop/update documentation.
• Cross-Functional Collaboration: Serve as a liaison between Radiology, Information Systems, Central Scheduling, affiliates, and clinics to ensure effective communication and system integration.
• Administrative & Operational Support: Manage department supply inventory and ordering, assist with purchasing and invoice reconciliation, and support departmental operations.
• Patient Follow-Up & Additional Responsibilities: Coordinate callbacks and six-month follow-up paperwork for multiple facilities and perform other assigned duties while supporting Munson Medical Center's mission, quality initiatives, and Relationship-Based Care principles.

Qualifications

• High school graduate or equivalent.
• Advanced computer experience.
• Knowledge of Munson’s Radiology scheduling policies and procedures is preferred.
• Above average communication skills, written and verbal; ability to converse well on the telephone and in face-to-face situations.
• Must be able to operate under frequently stressful conditions due to constantly changing requirements in the department.
• Understands the process of change and how it affects human behavior.

Benefits

• Competitive salaries
• Full benefits, paid holidays, and paid time off (up to 19 days your first year)
• Tuition reimbursement and ongoing educational opportunities
• Retirement savings plan with employer match and personal consulting
• Wellness plans, an employee assistance program, and employee discounts

Terms and conditions apply.

Schedule

8:00 AM – 4:00 PM, 40 hours per week

Location: Charlevoix, MI

Munson Healthcare requires all employees be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year they are hired and annually thereafter, or receive an approved medical or religious exemption.