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Jobs · Administrative · New York

Dental Receptionist / Front Desk Coordinator ( Full Time )

PDS Management Services, LLC · Queens, NY · 1 wk ago
On-siteAdministrative$20–$24/hrFull-time

About the role

Be the First Smile Families See Every Day! At Pediatric Dentistry of Flushing, we believe every child deserves a positive, fun dental experience. Our compassionate, energetic team delivers exceptional care in a welcoming environment designed just for kids and teens. We're looking for a friendly, organized Front Desk / Patient Care Coordinator to be the first point of contact for our patients and families—a role that truly sets the tone for every visit.

Responsibilities

  • Greet patients and families with warmth and professionalism
  • Schedule appointments, verify insurance, and maintain patient records
  • Handle check-in, check-out, payments, and forms accurately
  • Communicate treatment plans, insurance coverage, and financial options clearly
  • Support the clinical team to ensure smooth patient flow
  • Answer phones, coordinate referrals, and follow up on visits
  • Ensure HIPAA compliance and maintain organized documentation
  • Create a friendly, positive experience for every child and parent

Requirements

  • 1+ year of dental front desk or receptionist experience
  • Experience with Dentrix or similar dental software (preferred)
  • Knowledge of pediatric dentistry is a plus
  • Excellent communication, multitasking, and organizational skills
  • Friendly, reliable, and professional under pressure
  • High school diploma or equivalent
  • Spanish-speaking is a strong preference

Qualifications

  • High school diploma or equivalent

Skills

  • Excellent communication skills
  • Multitasking and organizational abilities
  • Professionalism under pressure
  • Knowledge of pediatric dentistry (preferred)
  • Experience with Dentrix or similar dental software (preferred)

Benefits

  • $650 Sign-On Bonus
  • Quarterly Performance Bonuses
  • Annual Reviews & Career Growth Opportunities
  • Comprehensive Benefits Package
  • 401(k) Retirement Plan
  • Medical, Dental, Vision & Life Insurance
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • Paid Time Off (PTO)
  • Employee Discounts
  • Referral Bonus Program

Pay & Schedule

  • Full-Time | Monday-Friday | 8-hour shifts
  • 2 Saturdays per month (with flexible weekday adjustment)
  • On-site in Flushing, NY

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