Dental Receptionist

Position Highlights

• 1.0 FTE (40 hours per week)
• $19.91-$24.38/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do

• Greet and assist patients, answer phones, route calls, and respond to inquiries in person and via electronic systems
• Register new patients, update demographics, and maintain accurate and confidential patient records
• Schedule, cancel, and adjust dental appointments in accordance with clinic guidelines
• Verify insurance eligibility, collect required documentation, and assist patients with insurance-related questions
• Perform front-office billing activities, including collecting payments, posting charges, and daily cash reconciliation
• Support patient care by managing referrals, recalls, treatment plan estimates, and upfront fee collection
• Perform other duties as assigned

Qualifications

• High School Diploma or GED
• One year's experience in a clinic, optometry or dental office preferred
• Bilingual (English/Spanish) preferred at a level 9
• Ability to prioritize work and manage multiple tasks simultaneously in a fast-paced environment with frequent interruptions
• Basic proficiency with computer applications, including Microsoft Outlook, Word, and Excel
• Strong attention to detail and commitment to excellent customer service
• Basic knowledge of medical or dental terminology