Dental Patient & Treatment Coordinator

About the role

Buckhead Family Dentistry is now hiring a Full Time Dental Patient and Treatment Coordinator in Atlanta, Georgia. As a Full Time Dental Patient and Treatment Coordinator, come join our community of collaborative, high-quality clinical, business and operations professionals.

Schedule

• Monday, Tuesday & Thursday: 7:45am to 5:00pm
• Wednesday: 7:45am to 2:00pm
• Friday: 7:45am to 12:00pm
• 60 minute lunch break

Benefits

• Monthly Team Member Incentive Bonus Program
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Practice advantages

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice's policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

Requirements

• High school diploma required
• 2 or more years dental front office experience REQUIRED
• Computer proficiency and ability to learn new programs
• Denticon PMS Experience is a plus
• Must have a proven track record of presenting treatment plans and gaining case acceptance by securing appointments and payment for services
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor and able to resolve conflict
• Outstanding verbal and written communication skills
• Strong multi-tasking, attention to detail, and organizational skills
• Ability to collaborate with a team
• Energetic team player with a positive outlook on serving the needs of our patients and the business