Dental Office Manager - Battle Creek

About Us

Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams’ patients say they recommend us to family and friends.

Responsibilities

• Supervise all front and back-office staff; cover those roles if necessary.
• Maintain a patient-centric disposition and foster a culture of service.
• Handle hiring & training of support staff, performance management, and annual reviews.
• Accurately verify dental benefits and check-in/out processes.
• Assist with presenting and/or explaining treatment plans.
• Collect payments, co-payments, and deductibles.
• Oversee patient scheduling per goals.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Other duties as assigned.

Requirements

• Previous Dental Assistant experience and Management Experience.
• 5+ years experience working in a dental practice.
• Knowledge of Dental Insurances and Dental Billing practices.
• Possesses a track record for providing outstanding customer service.
• Must be able to work in a fast-paced, hands-on environment.

Preferred Qualifications

• Dental Office management experience.
• Bilingual.
• Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft.

Benefits

• Competitive Salary + Monthly Bonuses.
• Medical & Vision Insurance.
• Free dental treatment at our locations.
• PTO.
• 401K.
• Life Insurance, Pet Insurance, and more.