Dental Office Assistant

Open to training!

About the role

Crow Valley Dental Care is seeking a Front Office Assistant to join their team. The position offers competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of the team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Requirements

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.

Qualifications

• Minimum qualifications include 1+ years of experience in a dental or medical setting, 1+ years of experience with insurance billing and accounts receivable, and Dentrix or other dental software experience.

Preferred Experience

• Experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Able to lift up to 15 pounds at times.

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
• Front loaded education and training, providing you the opportunity to develop to your full potential.
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential.
• Access to on-demand Daily Pay.

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.