Dental Office Assistant

About the role
The Business Assistant will work in a supportive and collaborative environment at a thriving dental office in Fort Worth.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties such as answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Requirements

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Minimum qualifications include 1+ years of experience in a dental or medical setting, 1+ years of experience with insurance billing and accounts receivable, and Dentrix or other dental software experience.

Qualifications

• Ability to perform essential duties satisfactorily with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Able to lift up to 15 pounds at times.
• Availability to attend virtual training sessions (or in-person) periodically throughout the year.

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
• Front-loaded education and training, providing opportunities to develop to your full potential.
• Opportunity to be part of a secure, industry-leading company with 20+ years of experience offering a stable career with unlimited growth potential.
• Access to on-demand Daily Pay.

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible and can vary based on the needs of the office.