Dental Office Assistant

About the role

Fusion Dental of Waldorf is seeking a full-time Dental Front Office/Business Assistant to join their team. The position offers competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO. There is also a focus on continuous learning and development through front-loaded education and training.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of the team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Requirements

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Qualifications

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Skills

• Strong communication and organizational skills.
• Experience with front office duties and patient management.
• Knowledge of insurance billing and accounts receivable.
• Ability to work with dental software.

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential.
• Access to on-demand Daily Pay.

Pay

Details about pay are not specified in this posting.

Schedule

The work schedule is M-Thurs 7:40am-5, Fri 6:40-2. The minimum qualification is a minimum of 20 hours per week.

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

Additional Information

This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.