Dental Insurance Credentialing Coordinator

About the Role

We are a large and growing dental group in Charlotte, NC, seeking an experienced Dental Insurance Credentialing Coordinator to join our expanding organization. This role serves as the primary liaison between our dental practices and insurance carriers and plays a key role in ensuring accuracy, compliance, and operational efficiency across multiple locations.

What You'll Do

• Serve as the main liaison between our dental practices and dental insurance companies
• Manage provider credentialing (new providers, updates, and ongoing maintenance)
• Manage location credentialing for new and existing practice locations
• Lead recredentialing and ongoing updates for dentists and related documentation
• Support fee negotiations and maintain payer rate documentation
• Research, troubleshoot, and resolve dental insurance issues efficiently and professionally
• Partner with Senior Management to help ensure compliance with applicable insurance regulations and requirements

Requirements

• 3-5 years of dental-specific insurance experience (required)
• Strong working knowledge of credentialing and payer processes
• Excellent communication, organization, and follow-through
• High attention to detail and comfort managing multiple priorities
• Ability to work independently while collaborating cross-functionally
• Professional, solutions-oriented approach when working with carriers and internal teams

Pay

$25.00–$30.00 per hour (based on experience). Weekly paychecks.

Schedule

Full-time, Monday–Friday, daytime hours.

Benefits

• Medical, dental, vision, and life insurance
• 401(k)
• Paid holidays and PTO