Dental Front Office Receptionist

Responsibilities

• Greet every patient with a smile and a friendly welcome, making them feel at ease.
• Manage the phone system—answering calls, transferring to the right team member, and taking clear, accurate messages.
• Schedule and confirm appointments while keeping the office calendar organized and up to date.
• Check patients in and out, ensuring all forms and records are completed accurately.
• Handle incoming and outgoing mail, emails, and other correspondence promptly.
• Absorb and assist patients with billing questions and insurance-related inquiries.
• Maintain patient records with accuracy and confidentiality.
• Keep the reception area clean, organized, and welcoming at all times.
• Help with other administrative tasks to support the smooth operation of the practice.

Skills & Qualifications

• Strong communication and customer service skills, especially over the phone.
• Prior experience as a dental office receptionist preferred.
• Proficient with VOIP phone systems.
• Excellent time management and multitasking abilities.
• High attention to detail for accurate scheduling and recordkeeping.
• Ability to work independently while being a supportive team player.

Knowledge

• Knowledge of dental codes and procedures.

Benefits

• Generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.
• Career development and growth opportunities to support you at every stage of your career.
• A fun and supportive culture that encourages collaboration and innovation.
• Opportunity to connect with patients and make a positive impact every day.
• Handson training to grow your skills and advance your career.

Why Join Us?

• Competitive pay based on experience.
• Join our team as a Dental Front Desk Receptionist and help us create a welcoming, stress-free experience for every patient—one smile at a time!