Dental Front Office Coordinator - Chalet Dental

About the role

Chalet Dental is seeking an experienced and dedicated full‑time Front Office Coordinator. The coordinator partners with clinicians to provide a comfortable and welcoming experience for patients while supporting the financial health of the practice. This role serves as the first point of contact, maintains productive schedules, verifies patient insurance information, and collects co‑pays at checkout. The position reports to the Office Manager.

Responsibilities

• Coordinate new patient and hygiene appointments.
• Maintain productive schedules and confirm appointments.
• Ensure compliance with company policies and applicable State, Federal, and other regulatory requirements.
• Obtain necessary insurance pre‑authorizations.
• Respond to patient billing, treatment, and other inquiries.
• Gain financial commitment from patients and collect co‑payments.
• Perform other duties and responsibilities as assigned by the Office Manager.

Requirements

• High school diploma or GED (or equivalent).
• At least 1 year of dental front‑office experience; prior dental insurance coordination experience preferred.
• Excellent organizational skills.
• Excellent interpersonal and communication skills.
• Patient‑focused, empathetic, adaptable, and ethical.
• Ability to multitask effectively.
• Proficiency with Microsoft Office.
• Prior experience with Open Dental software preferred.
• Willingness to assist with other office duties as needed.

Benefits

• Competitive pay and comprehensive benefits (health, dental, vision, 401(k) with match).
• Paid time off and holiday pay.
• Supportive team that respects your time and talents.
• Ongoing training and development through Mosaic's network.
• Opportunity to grow your career in a warm, patient‑centered environment.

Pay

Hourly salary range: $22‑$25.34 per hour, depending on experience.

Schedule

Full‑time, 5 days per week, Monday – Friday.