Jobs · OTHR · Indiana

Dental Front Office

Heartland Dental · Indianapolis, IN · 1 mo ago
OTHRFull-time

Park 100 Dental Care in NW Indianapolis is a modern, patient-focused practice where teamwork and professional growth thrive. We offer a supportive work environment, advanced technology, and a commitment to work-life balance.

About Park 100 Dental Care

Join Dr. Haulk, Dr. Wadas, and Dr. Goad as they deliver the highest quality dental care to their community. Located off 86th St at 465, across from Dick's Sporting Goods and Old Navy.

Benefits

  • Medical, prescription drug, and vision insurance
  • Free dental services for yourself and your dependents minus lab fees
  • Life and disability insurance
  • 401(K) retirement plan
  • Monthly and quarterly bonus opportunities
  • 6 paid holidays annually (after 90 days of employment)
  • 2 weeks paid vacation (after one year of employment)
  • Continuing education provided and endless growth opportunities

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024.

Responsibilities

  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Requirements

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Access to minimum PHI necessary for performing job-related functions; regular HIPAA training required
  • Ability to protect PHI and maintain data safeguards

Preferred Experience

  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year

As part of our commitment to maintaining a safe and healthy environment, a tuberculosis (TB) test is required for all new hires in dental office positions (not applicable in FL & TN).

Schedule

Full time, 4.5 day work week, Monday–Friday.

About Heartland Dental

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices.

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