Dental Front Desk /Practice Coordinator

Responsibilities

• Use of multi-line phone to make, answer, and direct phone calls.
• Posting and submitting insurance claims.
• Cook up appointments to maximize the daily production goal.
• Monitor the schedule throughout the day to ensure that it runs smoothly.
• Explain treatment options and procedures.
• Work closely with the dentist and dental staff to schedule treatment in a timely manner according to urgency of treatment.
• Determine options for completion or treatment and present the patient with all options and a financial estimate for all options.
• Check accounts balances of patients coming in and prepare to discuss any monies due.
• Work with insurance companies to approve dental and medical procedures.
• Receive and enter payments to appropriate accounts.

Requirements/Competencies

• Available to work practice hours of 6:30 am to 5:30pm Monday through Friday.
• Two plus years of dental front office experience strongly preferred.
• Basic knowledge of Microsoft Word and Excel and Open Dental (Preferred).
• General knowledge of proper grammar, punctuation, and spelling.
• Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone.
• Ability to work on multiple projects at once.
• Ability to work both independently and cooperatively in a team setting.