Dental Front Desk Coordinator
Dental365 · Bryn Mawr, PA · 1 wk ago
On-siteAdministrativeFull-time
About the role
Front Desk Coordinators at Dental365 are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care in a modern practice environment designed for superior care and comfort.
Our practice location: Rittenhouse Dentists, 711 W Lancaster Ave, Bryn Mawr, Pennsylvania 19010.
Schedule
- Monday: 8:00am - 5:00pm
- Tuesday: 8:00am - 5:00pm
- Wednesday: 8:00am - 3:00pm
- Thursday: 8:00am - 3:00pm
- Friday: 8:00am - 3:00pm (2/month)
Responsibilities
- Warmly greet and welcome patients with a high level of concierge care.
- Answer phones promptly and respond to messages.
- Manage schedules—input and confirm patient appointments.
- Enter new patient records and update ledgers with precision (Denticon).
- Collect co-payments and verify insurance eligibility (PPO/FFS).
- Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
- Assist with various office duties as directed by the Practice Manager.
Requirements
- Prior dental experience is required.
- A resume showcasing a consistent and stable employment history.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong interpersonal communication skills.
Benefits
- Generous Compensation: Competitive salary offers.
- Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
- 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
- Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
- Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
- Extra Perks and Fringe Benefits: Additional benefits and ongoing perks for our dedicated teams.
All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.