Dental Front Desk

Responsibilities

• Professionally greet and communicate with patients (both written and verbal)
• Provide a Positive 10-star Patient Experience!
• Schedule and confirm appointments
• Present accurate treatment plans to patient and answer all corresponding questions
• Accept payment for services and accurately post to ledger
• Answer phones, texts and emails in a timely and professional manner
• Communicate and follow up with staff and patients
• Handle confidential medical information with discretion
• Check in lab cases

Requirements

• Minimum 1-year dental or medical front desk experience required
• Full-time hours
• Monday-Friday, 5 shifts per week (including 3 morning and 2 evening shifts)

Qualifications

• Excellent verbal and written communication skills
• Interpersonal and customer service skills
• Organizational skills and attention to detail
• Time management skills with a proven ability to meet deadlines
• Patient care
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment

Skills

• Knowledge of office operations

Benefits

• Medical, dental (free coverage for employees), 401K, and vision insurance
• Employer-paid life and disability insurance
• $50/month for mass transit or parking expenses
• Paid: holidays, PTO, and sick time
• Flexible spending accounts (FSA)

Pay

$18-$22/hr. (based on experience)

Schedule

As a full-time employee, you need to be comfortable working Monday-Friday, 5 shifts per week (including 3 morning and 2 evening shifts).