Dental Customer Service Lead
Michiana Smiles · South Bend, IN · 5 mo ago
On-siteHealthcare$50k–$60k/yrFull-time
About the role
We are seeking a dynamic and driven Dental Customer Service Lead to elevate our patient experience and lead our call center operations to new heights. The ideal candidate will be passionate about leadership, operational excellence, and creating meaningful patient connections.
Responsibilities
- Oversee the daily operations of our dental call center
- Ensure exceptional patient service
- Optimize scheduling
- Improve conversion rates
- Lead a high-performing customer service team
- Bridge communication between patients and our dental offices
- Drive operational efficiency and revenue growth
Pay
$50,000 - $60,000 yearly