Dental Assistant - Marshalltown Clinic

This position typically works at our Marshalltown Dental Clinic and is scheduled Monday - Friday 8 AM - 5 PM. Our team members are occasionally needed to cover other shifts or to work at other PHC clinics. Mileage reimbursement and/or an out of town travel bonus may apply. Candidates with Expanded Functions Level I training may be considered for this position and are eligible for a higher pay range.

Responsibilities

• Facilitates positive patient experiences in the dental clinic while ensuring efficient and productive patient flow.
• Prepares operatory procedure set up and materials for patient visit.
• Greets and establishes rapport with patient, ensuring patient is treated with care and compassion throughout visit.
• Collects and records patient blood pressure, pulse, and health history.
• Collects and submits all patient services and billing information.
• Assists the care provider and supports the patient in the provision of optimal comprehensive care, before, during and after procedures.
• Completes dental x-rays in compliance with regulatory codes.
• Minimizes risk of radiation exposure to employees and patients applying proper procedures.
• Supports laboratory by pouring and trimming study models.
• Performs direct patient care as delegated by the dentist.
• Instructs patients and family members on general oral health care and information related to post-treatment care.
• Ensures services and patient education aligned with patient’s age and physical, psychosocial, educational, safety and cultural needs.
• Prepares and maintains dental instruments, materials, and equipment.
• Maintains documents for equipment maintenance as well as instrument and supply inventory.
• Performs pre-cleaning and transport of contaminated instruments and may perform sterile processing of instruments as assigned.
• Completes and maintains patient records and related documents in compliance with all regulations.
• Provides backup support for the front desk staff as needed.

Requirements

• Completion of accredited dental assisting program or equivalent training meeting Iowa Dental Board requirements.
• Proficiency using Microsoft Office applications and ability to learn different software and database systems.
• Excellent customer service and interpersonal skills.
• Effective written and verbal communication skills.
• Detail oriented with high degree of accuracy.
• Demonstrates professionalism with ability to remain calm in all situations and show empathy.

Qualifications

• Current QDA Registration through the Iowa Dental Board
• Mandatory Reporter Training: Child and Dependent Adult Abuse recognized by the Iowa
• Basic Life Support (BLS) for Health Care Providers Certification (must be obtained during introductory period if not current)

Pay

The hiring range for this position is typically $19.00 - $23.32 per hour. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $27.98 per hour. Candidates with Expanded Functions training are eligible for the next level pay grade.

Benefits

• Generous PTO accrual
• Eight paid holidays
• License/certification fee reimbursement*
• Paid time off for continuing education & continuing education reimbursement*
• Tuition reimbursement program
• 401k with company match
• Medical insurance
• Dental insurance
• Vision insurance
• Life & disability insurance
• Flexible spending & health savings accounts
• Supplemental accident & critical illness insurance
• Discounted pet insurance
• PHC Pride rewards program

*Applies to positions requiring clinical licensure or certification.