Dental Assistant I (PRN as-needed status)

Dental Assistant

About the role

The RiverStone Health Dental Clinic is dedicated to providing high-quality dental care to the community. This position assists dentists and hygienists in chair-side procedures, prepares and sets up necessary instruments and materials, and manages patient flow.

Responsibilities

• Aid dentists and hygienists in chair-side procedures by organizing and preparing necessary instruments and supplies.
• Prepare and set up instruments, materials, and equipment necessary for each procedure.
• Sterilize instruments and ensure infection control measures are utilized.
• Schedule patients and manage patient flow.
• Perform routine reception work such as answering phones, taking messages, etc.
• Provide information regarding dental insurance claim processing as needed.
• Prepare and maintain patient charts and patient information handouts.
• Prepare and maintain clinical progress notes and other dental records.
• Provide patient education, counseling, and follow-up.
• Respond to patient questions and comments in a courteous and timely manner.
• Collect and record patient health histories and vital information.
• Help to inform and comfort patients before, during, and after dental treatment.
• Obtain and process appropriate radiographs.
• Advise and educate patients in oral hygiene and dental care.
• Follow up with patients regarding post-visit instructions.
• Utilize the requisite tools, systems, technology, and equipment in the collection of patient data, records management, and collection.

Requirements

• High school diploma or equivalent.
• Some experience as a dental assistant.
• Preferred: Certification as a Dental Assistant (CDA) through DANB.
• Certification as a Radiation Health & Safety (RHS) through the Dental Assisting National Board (DANB).
• CPR certification or successful completion within 90 days of employment.

Qualifications

• Knowledge in dental insurance claim processing.
• Excellent communication skills.
• Ability to maintain a calm and positive demeanor during difficult client interactions.
• Non-judgmental and empathetic listening skills.
• High degree of detail-oriented skill level.
• Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.
• Ability to work collaboratively and maintain a positive work environment.
• Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
• Ability to understand and adhere to required administrative policies and procedures.

Skills

• Integrity, ingenuity, motivation, and inventiveness.
• Knowledge in dental insurance claim processing.
• Accuracy and speed under pressure.
• Customer service excellence.
• Communication skills.
• Non-judgmental and empathetic listening skills.
• Detail-oriented skill level.
• Understanding of HIPAA and confidentiality.
• Collaborative and positive work environment.
• Adherence to administrative policies and procedures.

Benefits

The position offers a competitive wage range of $18.15 to $25.35 per hour, depending on experience and internal equity. RiverStone Health also provides a supportive and collaborative work environment, along with opportunities for professional growth and development.

Pay

$18.15 to $25.35 per hour, depending on experience and internal equity.

Schedule

Hours may vary based on patient demand and program needs.