Dental Assistant

About the role

The Front Desk Associate plays a crucial role in our dental practice by serving as the primary point of contact for patients and visitors. Duties include greeting patients, answering telephones, scheduling and confirming appointments, entering patient information, insurance verification, assisting with new patient registrations, collecting payments, and submitting insurance claims.

Responsibilities

• Greeting patients, answering telephones, scheduling, and confirming appointments
• Entering patient information into the office system
• Insurance verification, assist new patients in filling out the registration form
• Collect and post payments, including credit card transactions
• Electronically submit/prepare insurance claims

Requirements

• 2-5 years of experience preferred
• Experience using computers and MS Office
• Understanding of insurance procedures and claims is desired
• Strong telephone, communication, and time management skills
• Must be a people person with a great attitude and attention to detail

Qualifications

• Ability to communicate effectively in a professional and courteous manner
• Willing to effectively participate as a team member with the office personnel
• Committed to the protection of confidential information, records, and/or reports
• Good organizational skills