Dental Assistant

About The Role

At The Gleamery, Dental Assistants are essential to the guest journey and team success. We’ve built a model where DAs aren’t just clinical support—they’re trusted partners in education, guest care, and studio operations. Our studios are beautifully built with workflow and ergonomics in mind, giving you a comfortable environment to perform at your best. We’ve invested in state-of-the-art dental technology and designed streamlined processes so you can focus on what matters most: delivering exceptional care and creating memorable guest experiences.

Key Responsibilities

• GleamFit Aligner Support
• Capture high-quality diagnostic records, including photos, iTero scans, and X-rays (as permitted by certification), to support aligner evaluations
• Provide clear, supportive education on the GleamFit aligner process, including general treatment flow and expectations
• Reinforce treatment recommendations and next steps as communicated by the supervising dentist
• Absorb scheduling, coordination, and follow-up to support continuity of care
• Conduct timely and professional follow-up with guests via phone, text, and email
• Collaborate closely with the dentist and clinical team to ensure a seamless guest experience
• Preventive & Cosmetic Treatment Support
• Support the clinical and guest experience components of the GleamFit aligner process in collaboration with the supervising dentist and treatment coordination team
• Provide chairside and operational support for clinical procedures in accordance with Dental Assistant scope of practice and under the direction of the supervising dentist
• Assist with comprehensive dental exams, including room setup, chairside support, and clinical documentation
• Perform iTero scans, radiographs (as certified), and assist with salivary diagnostics as directed by the clinical team
• Support hygiene and whitening workflows by preparing rooms, instruments, and materials
• Absorb night guard and retainer workflows, including scans, guest education, and coordination
• Assist with chairside support for a variety of preventive and cosmetic procedures
• Maintain efficient operatory flow during procedures, anticipating provider needs
• Guest Experience
• Deliver a high-touch, hospitality-driven experience while supporting smooth guest flow throughout the studio
• Welcome guests warmly and create a positive, professional first impression
• Respond to guest inquiries via phone, text, and email in a timely and professional manner
• Escort guests through each stage of their visit, ensuring a smooth and comfortable experience
• Prepare and reset comfort add-on technologies for guest use
• Absorb support check-out processes, including scheduling follow-up visits and coordinating next steps
• Absorb assistance with appointment confirmations and rebooking to support continuity of care
• Collaborate with the Guest Services team to maintain an organized and efficient daily schedule
• Address guest questions and concerns with a solution-oriented approach, escalating when appropriate
• Studio Operations & Team Collaboration
• Maintain a clean, organized, and compliant clinical environment while supporting overall studio operations
• Maintain a spotless and well-prepared studio environment, including operatory turnover, sterilization, and infection control protocols
• Ensure compliance with OSHA and all applicable safety and infection control standards
• Uphold HIPAA and guest privacy standards at all times
• Absorb inventory management, restocking supplies, and preparation of treatment materials
• Absorb preparation of operatories, instruments, and materials ahead of each procedure to support efficient clinical flow
• Absorb support both clinical and front-of-house operations as needed throughout the day
• Participate in team meetings, trainings, and company initiatives

Qualifications & Skills

• Active Dental Assistant certification (as required by the state of California)
• Current California Radiation Safety Certificate (if performing radiographs)
• Valid Basic Life Support (BLS/CPR) certification
• Experience supporting orthodontic or clear aligner workflows preferred
• Strong communication, organization, and follow-up skills
• Comfort using dental technology and electronic medical record (EMR) systems