Dental Assistant

Responsibilities

• Provide exceptional customer service, with excellent chair-side manner, by making the patient the#1 priority.
• Be present, engaged and ready to work at all assigned shift times.
• Take direction from the doctor and/or hygienist(s), assist them with all dental procedures, and anticipate their needs.
• Take, develop and mount accurate, high-quality radiographs.
• Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctor’s notes.
• Clean, sterilize and prepare the equipment and operatory, per the organization’s procedures and guidelines, prior to a patient’s appointment.
• Perform efficient and accurate procedures to help maintain the schedule and patient flow.
• Educate the patients and address their questions and/or concerns.
• Demonstrate good teamwork to deliver an extraordinary experience for every patient.
• Partner with the doctors, hygienists, Operations Leaders and support staff to maintain excellent patient service and integrity within the organization.
• Assist the front office staff in scheduling patients’ follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products.
• When assigned by the Operations Leader, monitor the level of dental supplies and order using approved formulary.
• Promote and market Sonrava supported practices services and retail products.
• Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly.
• Maintain patient confidentiality through HIPAA compliance.
• Follow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations.
• Complete all Learning Management System requirements.

Qualifications

• Minimum of high school diploma or equivalent required.
• Current radiography certification required.
• Dental Assistant certification, as required by state, or ability to become certified.
• Current certification in Cardiopulmonary Resuscitation (CPR) preferred.
• Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred.
• Maintain annual OSHA, HIPAA and Infection Control training.