Dental Assistant

About the role

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in 1,900+ dental offices. Each supported office is unique to its community and patients. Supported doctors retain full clinical autonomy and establish their own care philosophies, united by a common goal: delivering the highest quality dental care and patient experiences.

Charleston Restorative & Cosmetic Dentistry, LLC is a Heartland Dental supported office with a 6‑person team that thrives on collaboration, communication, and community. The office features a beautiful, modern environment and state‑of‑the‑art technology.

Responsibilities

• Greet and welcome patients from the start of their dental journey; sustain patient comfort and provide appropriate education throughout treatment
• Conduct a thorough review of the patient’s health history to provide quality care
• Take and process x‑rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.)
• Provide superior chairside assistance (four‑handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act
• Utilize Dentrix for patient scheduling and record keeping
• Prepare treatment rooms with strict adherence to safety protocols, following OSHA & CDC recommendations
• Manage supply and inventory levels; place and expedite orders as needed
• Partner with providers and team to implement Heartland Dental systems and maximize office workflow

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front‑loaded education and training, providing the opportunity to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry‑leading experience, offering a stable career with unlimited growth potential

Requirements

• Working knowledge of dental procedures and terminology
• Experience working in a fast‑paced, customer‑centric environment
• If required under the state dental practice act, dental assistant certification and/or x‑ray certification
• Excellent communication and organizational skills
• Access to minimum PHI necessary for job‑related functions; regular HIPAA training aligned with the specific role and responsibilities is required; must protect PHI and maintain data safeguards

Qualifications

• 1+ years of experience in a dental setting (preferred)
• Dentrix or other dental software experience (preferred)
• Dental assisting school certification (preferred)

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation
• Prolonged periods of sitting and standing
• Must be able to lift and carry up to 45 pounds at times
• Availability to attend virtual training sessions (or in‑person) periodically throughout the year
• Tuberculosis (TB) test required for all new hires in dental office positions; test arranged during pre‑employment process (not applicable in FL & TN)