Dental Assistant

Dental Assistant

Cherry Tree Dental is seeking a motivated Dental and Business Assistant to join their team at Chippewa Center for Dental Excellence in Chippewa Falls, WI.

Why You’ll Love Working Here:

• Competitive compensation
• Health Insurance - significant employer contributions towards monthly premiums
• Dental Insurance (employer-paid)
• Vision Insurance
• Basic life & long-term disability insurance (employer-paid)
• 401(k) with employer contribution
• Up to 3 weeks of PTO in your first year
• Paid holidays
• Continuing education opportunities
• Employee referral bonus program
• A supportive, team-oriented environment

What you'll do:

• Enhance the daily operations of the clinic by providing excellent care and communication to our patients

Dental Assistant Responsibilities:

• Prepares, sterilizes, disinfects, and maintains dental equipment, instruments, and supplies
• Collections and records patient health histories and x-rays
• Ensures patient comfort during dental procedures
• Completes charting of treatment information in the patients' dental notes from the doctor as directed
• Aid doctor in managing medical and dental emergencies
• Delivers postoperative and general oral care instructions to patient
• Maintain infection control procedures, patient privacy, and professional interactions with patients and staff
• Aid administrative team with customer service functions
• Greet and welcome patients in a warm, positive, and professional manner
• Handle patient records confidentially and respectfully, adhering to all HIPAA privacy standards
• Answer phones courteously using excellent customer service skills; relay messages accurately
• Promptly respond to voicemails, emails, and texts from patients
• Provide clear instructions, directions, and thorough answers to patient questions
• Schedule patient appointments and maintain an organized daily schedule
• Create and manage new patient accounts in the Practice Management System
• Verify patient insurance coverage and benefits
• Coordinate communication and workflow between front office and clinical staff
• Manage unscheduled treatment plans and recall lists
• Place appointment reminder calls, texts, or emails
• Maintain a clean, welcoming, and organized front reception area
• Aid in coordinating temporary staffing coverage as needed
• Review treatment plans with patients and explain treatment and payment options

Education and Experience:

• High school diploma or equivalent
• Previous experience as a Dental Assistant with front desk knowledge/insurance
• Completion of an accredited Dental Assisting Program or dental assistant experience preferred but not required
• Previous customer service or office experience
• Proficiency or the ability to become proficient within 90 days in dental terminology and dental software for charting, treatment planning, clinical notes, etc.
• Strong verbal and written communication skills
• Foster a positive attitude and be a team player

Patient Care Hours:

• Monday 8:00 a.m. to 5:00 p.m.
• Tuesday 7:30 a.m. to 4:00 p.m.
• Wednesday 8:00 a.m. to 5:00 p.m.
• Thursday 7:30 a.m. to 4:00 p.m.