Dental Administrator - Warmstone Family Dentistry

Welcome to Warmstone Family Dentistry

Warmstone Family Dentistry is a patient-focused practice in Stittsville, Ontario, dedicated to providing personalized, high-quality dental care for all ages. Our team aims to help each patient achieve their oral health goals through comprehensive treatment planning and a wide range of preventive, restorative, and cosmetic services. We strive to create a comfortable and welcoming environment where patients feel supported and at ease.

Schedule

We operate Monday to Friday from 6:30am - 2:30pm, 8:00am - 4:00pm, 10:00am - 6:00pm, and 12:30pm - 8:30pm, alternating shifts.

What Sets Us Apart

• Grow Without Limits: We provide award-winning education, hands-on experience, real recognition, and flexible career paths to support your personal and professional growth.
• Brilliant Rewards: Enjoy competitive pay with annual reviews, RRSP matching, and a comprehensive total rewards package including gym discounts, insurance savings, entertainment deals, and access to our Employee and Family Assistance Program.
• Build Your Career with Us: Join a team that values collaboration, continuous learning, and modern technology to enhance patient care and professional development.
• Culture & Flexibility: Work in a supportive, work-life balanced environment that fosters professional growth and personal well-being.

The Wage for this Dental Administrator Position

The wage for this Dental Administrator position is $23-$29/hour, depending on skills, experience, and location.

Your Role

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.

About You

A minimum of 1 year of Dental Administration experience is required. Experience with dental software programs is also required. A clinical background is considered an asset.

Application Information

Candidates must be legally authorized to work in Canada. Warmstone Family Dentistry is committed to building a diverse workforce that reflects the communities and patients we serve. If you require accommodation during the application or hiring process, please contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.