Demonstrator Operator

Job Description

Peterson Cat has a need for a Demonstrator Operator who will be based at our San Leandro, CA location.

Essential Job Functions

• Plan and conduct equipment operation demonstrations as required by the Sales department.
• Conduct machine delivery training for customers, including the completion of Delivery Service Reports.
• Conduct formal, certified customer machine training courses throughout the assigned territory that meet Caterpillar and Peterson standards, travelling locally and to remote customer sites on a regular basis.
• Collaborate with machine Sales Representatives, Product Support Sales Representatives, and Sales management to assist with machine sales.
• Assist with addressing customer complaints concerning machine performance.
• Perform site assessments as required by customers and Peterson Sales department.
• Maintain knowledge of features, benefits, and applications of all Cat equipment sold and serviced by Peterson.
• Communicate directly with customers and resolve machine performance issues.
• Conduct internal training as necessary to support Peterson Sales and Rental departments.
• Conduct professional machine demos and head-to-head demos versus the competition.
• Develop an operation assessment when a machine or fleet does not meet the expectations of the operator, supervisor, or owner.
• Manage conflicts that may arise when a machine is not performing and it cannot be determined if a problem is a mechanical issue or an operator issue.
• Educate internal and external stakeholders on the advantages of owning and operating a Cat machine vs. competitors.
• Plan and develop curriculum and strategies for the purpose of performing revenue-generating Cat operator certification courses, training customers on the safe and productive operation of Cat equipment.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
• Travel away from base location regularly to conduct operator training and equipment demonstrations throughout the assigned territory; operate company or personal vehicle as needed.

Qualifications

• A High School Diploma or General Education Degree (GED); and a minimum of five (5) years of related experience in heavy equipment operation; preferably in a heavy industrial environment; or an equivalent combination of education and work experience.
• Successful completion of Caterpillar machine operator training required.
• An Associate degree in a related field highly preferred.
• Must be able to travel within assigned territory, including overnight travel.

Pay Range

The pay range for this position is: $95,000.00 - $115,000.00 (Starting wage will depend on experience and education. We also offer a total compensation package in addition to base salary.)