Demonstrator

Additional Considerations (if Any)

About the role

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Affords assistance to customers by:
• Escorting them to the products they're looking for
• Securing products that are out of reach
• Loading or unloading heavy items
• Making note of and passing along customer suggestions or requests
• Performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Prepares product for sampling.
• Offers samples to customers.
• Answers customers’ product related questions.
• Explains products and makes suggestions on preparation.
• Organizes items needed to do demonstration.
• Insures adequate supplies are available.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties And Responsibilities

• Stocks supplies needed for demonstration.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Education And Experience

• High school or equivalent experience.
• Less than six months of similar or related work experience.

Physical Requirements

• Must be physically able to perform light work exerting up to 20 pounds of force occasionally; up to 10 pounds of force frequently; and a negligible amount of force constantly to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform the following physical activities:
• Climbing
• Balancing
• Stooping
• Kneeling
• Reaching
• Standing
• Walking
• Pulling
• Light lifting
• Grasping
• Felling
• Talking
• Hearing
• Repetitive motions

Knowledge, Skills, Abilities And Worker Characteristics

• Must have the ability to carry out detailed but uninvolved written or verbal instructions;
• Deal with a few concrete variables.
• Ability to do simple addition and subtraction;
• Copying figures, counting and recording.
• Must have the ability to have increased contact with people, interview or advise people.

Working Conditions

• This position is exposed to dirt, noise, and potential electrical shock on a daily basis.
• This is a fast pace work environment.

Equipment Used To Perform Job

• Grill and kitchen utensils.

Contacts

• Has daily contact with the general public.

Employment is contingent upon the successful completion of a pre employment drug screen.