Demo Operator Instructor

About the role

Amentum is seeking a Demo Operator Instructor for our Operations & Maintenance team in Edwards, IL!

Typical work schedule is first shift; hours may vary based on needs of the business. Overtime may be required to meet critical business demand.

Responsibilities

• Demonstrate Caterpillar equipment during Customer, Dealer, and Internal Business Partners' product demonstrations both at the facility and off-site
• Execute demo sequences at a superior level during high-pressure situations while narrating during the operational sequence
• Demonstrate Caterpillar offerings; Technology, Command, Equipment Training Solutions, parts and services, etc.
• Contribute as a design team member to current and new demonstrations
• Provide hands-on training related to machine operation, application, job efficiency, and safety at the Demonstration and Learning Centers or offsite locations to Caterpillar Equipment Training Solutions (ETS) standards
• Participate and train in the certification process for dealer demonstrator instructors to the level of Certified Dealer Instructors
• Provide subject matter expertise to the Equipment Training Solutions Curriculum Developers to ensure the materials are up to date for all product families
• Provide Subject Matter Expertise to the development, evaluation, and promotion of the Caterpillar Training Simulators
• Evaluate customer job sites to help maximize the efficiency of machine application and operation, machine selection and configuration, and safety of operations
• Recommend modifications and improvements which result in superior product performance, producing greater returns to the customer and resulting in machine sales
• Provide Voice of the Customer input by communicating with appropriate business units
• Work autonomously in preparation and execution of job study
• Conduct job studies on all models of Caterpillar and competitive products at various job sites
• Compile, analyze, and present data acquired during job study to customers, dealers, or internal business partners
• Support the dealer sales force and Caterpillar Field Reps during events at the Demonstration and Learning Centers
• Support potential customer purchases, both on and off-site during customer visits
• Support Industry Trade Shows and New Machine Deliveries
• Develop and maintain Demonstration and Learning Centers demo sites
• Travel domestically and internationally up to 50%
• Uphold Caterpillar safety standards during all aspects of this job both onsite and offsite
• Ability to communicate and work effectively with customers, dealers, and internal business partners from diverse backgrounds
• Maintain a professional demeanor

Requirements

• 8+ years of operator experience in heavy construction, quarry/aggregates and/or mining industries
• Experience working with Caterpillar products and their application
• Experience in operating multiple product families, at least four or more key product families
• Basic Computer skills
• Fluency in English

Qualifications

• Top Candidates Will Also Have:
• Ability to develop required skills on remaining product families as determined by Caterpillar Equipment Training Solutions standards
• Experience communicating with individuals at multiple levels of seniority, including the ability to diffuse high-pressure and potentially hostile situations when instructing customers. Experience professionally delivering presentations both in the classroom and the field.
• Experience with Microsoft Office (basic use of Word, Outlook, PowerPoint, etc.)
• Must be willing to obtain a CDL and valid US Passport within the first year of working

Skills

• Excellent communication and presentation skills
• Strong problem-solving and analytical skills
• Ability to work independently and manage multiple tasks simultaneously
• Knowledge of Caterpillar products and applications
• Ability to work in a fast-paced environment

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retail benefits (including 401(k) matching)
• Retirement benefits
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Pay

$38.00

Schedule

First shift; hours may vary based on needs of the business. Overtime may be required to meet critical business demand.