Demand and Supply Management Team Leader (REMOTE)

Thermo Fisher Scientific · Texas, United States · 2 mo ago

RemoteRemoteProductFull-time

About the role

As a member of Global Client Services, you are part of One Global Team: Empowered to Act, Make Connections and Get Results for our customers and their patients. Leads a team that provides specialized technical services to clients as part of our enhanced service offerings. Specifically, this team specializes in providing upfront and ongoing demand planning services, including early demand plans, global inventory optimization strategies, proactive inventory management, portfolio management, and IRT set-up consultation.

Responsibilities

Leads team that creates and maintains global demand & supply plans and balances drug inventories, using customers' forecasts, real-time patient enrollment data/trends, planning software (i.e. Trial Set-up & Planning), and network capacity/utilization data.
Confirms plans are robust and optimizes global and regional supply strategies to ensure continuity of patient supply in the most effective and efficient manner.
Solidifies connections between demand planning team and S&OP to ensure the latest forecast information is aggregated and integrated into the divisional S&OP process.
Develops, implements, and monitors appropriate performance metrics/KPI's to drive operational performance in cycle-time, cost, quality and risk mitigation; proactively makes adjustments to ensure business success.
Partners with global and site project management teams and/or directly with the customer to inform and proactively share key client data necessary to facilitate an effective supply chain planning cycle.
Applies advanced supply chain concepts and techniques to ensure alignment of sound supply chain strategies to the appropriate studies based on numerous interrelated factors (e.g. phase of trial, cost of product, storage limitations, shelf-life, regulatory requirements, variability risks, timeline management, etc.) to deliver maximum value for the company and client.
Leads and advocates a culture of proactive continuous process improvement. Acts as an SME and actively participates in initiatives in support of the overall effectiveness of the Client Services organization.
Travel required (perhaps as much as 10-15%). International travel may also be required.
Other duties may be assigned to meet the needs of the business.

Qualifications

Bachelor's degree in supply chain, business/operations management.
5 years of supply chain and/or planning experience managing global supply chain design and logistics management, preferably as they relate to clinical program design and execution.
3 years' experience with direct customer engagement in a customer-facing role with 3 years of management experience.
Understanding of clinical supply requirements, phases of clinical development, and the factors that influence study designs preferred.

Skills

Requires strong eye for business including the ability to understand the manufacturing process and how cost impacts the overall business.
Requires enhanced PC knowledge and skills using Microsoft Office (Word, Excel, Access, PowerPoint) products.
Requires interpersonal social skills and the ability to lead and work in teams including client services, technical, planning, and financial expertise.
Requires excellent analytical and interpersonal skills.

Benefits