Dell AX Engineer - Top Secret Clearance

About the role

Dell AX Engineer - Microsoft Azure Local / Dell AX Infrastructure
Location: Norfolk, VA (Onsite)
Clearance Requirement: Active Top Secret Clearance Required (No sponsorship - MUST have a current/active TS clearance, or higher)
Salary Range: $155,000-$185,000 annually

Position Responsibilities

• Own and support Microsoft Azure Local lifecycle management activities across Dell AX infrastructure environments.
• Plan, coordinate, and execute platform upgrades, updates, and maintenance activities.
• Manage Dell AX platform lifecycle activities, including version alignment, compatibility validation, and supportability assessments.
• Evaluate and validate Dell AX system compatibility with Microsoft Azure Local releases.
• Collaborate with Dell, Microsoft, and third-party technology partners to resolve integration challenges and support platform requirements.
• Monitor Microsoft Azure Local roadmap developments and assess potential impacts to existing Dell-supported solutions.
• Create and maintain technical documentation, including: Upgrade procedures, Operational guides, Support documentation, Validation matrices.
• Identify lifecycle risks, version dependencies, and support gaps while providing recommendations to stakeholders.
• Support testing activities, change management processes, release readiness, and new feature adoption.
• Provide technical guidance regarding infrastructure supportability, interoperability, and lifecycle best practices.
• Serve as a trusted technical advisor to customers and internal teams.

Requirements

• Active Top Secret clearance required.
• Hands-on experience managing Microsoft Azure Local lifecycle activities.
• Strong knowledge of Dell AX systems supporting Microsoft Azure Local.
• Experience supporting enterprise infrastructure in complex, multi-vendor environments.
• Strong understanding of Microsoft Azure Local architecture, releases, lifecycle management, and roadmap direction.
• Experience creating and maintaining technical documentation, including: Upgrade procedures, Operational guides, Support documentation, Validation matrices.
• Able to assess and document interoperability across: Infrastructure platforms, Hardware configurations, Firmware versions, Software releases.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent written and verbal communication skills with the ability to collaborate across technical teams and vendors.
• Ability to independently manage technical projects and drive tasks through completion.

Preferred Qualifications

• Experience with Dell integrated systems, hyperconverged infrastructure (HCI), or hybrid cloud platforms.
• Experience supporting Microsoft lifecycle guidance and release management processes.
• Background with interoperability testing and infrastructure change management.
• Knowledge of firmware, driver, operating system, and platform compatibility considerations.
• Experience working directly with OEM and software vendor support teams.
• Familiarity with Dell infrastructure solutions and enterprise data center environments.